I feel, that TCS believed that the “voice menu” was so great, no one would use NMRA service mode. Reading the various forums, does not seem to be the case, i.e. “greatness”. I have heard that later versions will work in service mode “more often”.
It is strange for a company that has made decoders for such a long time to have these issues, but the WowSound is their first sound decoder. I have extensive experience with TCS in “Z” scale, and ended up throwing them all away, due to issues with custom speed tables and uncontrollable decoders.
Steve, unfortunately there are many “experts” that had an issue 10 years ago, and have not updated their information to be current, and/or (when pressed) don’t have first hand knowledge, but are just repeating something they heard from an “expert”.
I have a PTB-100 since when I started, DCC was “impossible” outside, and “all sound decoders” needed the booster. It has come out of the package a few times, but never solved an issue. I still have it, in it’s package.
If you are still having issues with the QSI, go ahead and describe the issue, I’m sure it can be solved with your stock NCE system. The TCS is something that is hit or miss at best.
Greg