Greg,
alas, most newcomers would not be aware of Aristo’s continuing plot to derail any negative comment on their product line. This plotting goes back at least ten years and many who have achieved the distinction of being a ‘whiner’ and now lately termed a ‘hater’ would be aware of both Lewis’s personal scorn when cornered and the wrath of the henchmen, originally confined to the manufacturer site but now all media.
Perhaps as Aristo-Nauts they get special cookies and extra discount points on purchases for service above the call of duty. Maybe they get open house tickets to Lewis’s condo in Florida. Several on this site must be generals in Lewis’s band of brothers.