I’d like to hear more about international shipping experience from and to the US.
I’ve shipped a few packages to Canada. Now I always use USPS because of high customs fees charged by UPS/Fed Ex. USPS has privilege with Canadian Customs… the commercial carriers have to pay for a customs broker.
I sold a Marklin kit to a Canadian buyer. Shipped it UPS so we could track it. But they added a huge Customs Brokerage fee. Live and learn. He refused the package and UPS returned it to me without additional charge. Then, I shipped it to him USPS and he got it OK. He agreed to pay the second shipping and still saved, compared with the excess fee. Good thing we were both reasonable characters about this or it could have turned ugly. But there is no international tracking through USPS and the insurance coverage is almost worthless.
I sent a package via USPS to Germany, registered and insured. Buyer never received it. We tried to trace it through the USPS insurance registered number, a lengthy process. I heard from USPS after several months that German postal service had not/would not respond.
I sent a package via USPS to Hong Kong. Buyer claimed some product damage but the USPS insurance he had paid for would not cover the loss.
So now I sell some things on EBay and ship only to USA and Canada unless someone down under emails and says he’s interested. Then no problems at all, but with knowledge going in that there is no tracking, no insurance and risk is all on buyer.
I have bought several items from Germany. They have been shipped DHL and have always arrived in good time and at reasonable cost without any hassle.
There must be a better way to trade our great trains internationally. Can someone say why it seems so hard to reliably and safely ship model trains out of the USA?