Lou
Did you get a tracking number? It should be hot-linked to the shipper. If you click on it you will get some kind of message as to the packages status and a blue line showing it is in transit. It should say something to effect of, “CN Post Accepted”. A lot of stuff is sent by ship so it can take 30-40 days. It will eventually show up in LA at the customs port. From there it will enter the USPS postal service and you will get updates from them.
I have bought a lot from China, HK and Japan. Unless it is air ship then 30-60 days is normal.
A little advice for everyone.
Here is what to watch out for:
If there is no blue line the item has not been mailed. If the message says; “The seller has created a shipping label. We will update the status as soon as it reaches the carrier.” That also means they have not mailed it. Printing labels to make it look like the seller is shipping goods is part of the scam. It delays buyers from opening complaint cases for up to two weeks.
It is unfortunate that people are dishonest. One of the oldest scams on E-bay is to sell lots of items in a short amount of time (usually at greatly reduced prices) then take the money and disappear. If you have used Pay-pal then you are covered and will get your money back although it can take 60-90 days. This is part of the buyers protection plan and you are safe. E-bay/Pay-pal take the hit. It is one of the few scams that defrauds E-bay as they protect themselves pretty well.
Ten years ago scams were mostly against buyers. Mailing an empty box to get a delivery record to the buyers home address. This then became mail a box of rocks so it had weight. E-bay now accepts responsibility for these things if the selling account is proven fraudulent. Meaning they get multiple complaints. This also helps with fighting fraud against sellers. A claim of sending an empty box or an inferior item has little effect unless there is a pattern of this in the sellers account.
Then there is the one that screws everyone. Persons unknown hack an account and order goods until the money is cut off. These are sent to a mail service center (NON-USPS) where the hacker has rented a delivery box under an assumed name. They pick up the goods and hock or resale them for whatever they can get, abandoning the delivery box once the fraud is discovered. E-bay/Pay-pal do nothing for you unless it is proven to be the act of one of their employees or breech of their security. IE. you used a computer at work and forgot to sign out of your account so somebody found the open site and hijacked your info. They are now on a spending spree on your dime. It is probably Jeff in Accounting as there is no way he makes enough money to afford all of those expensive Madam Alexander collectible dolls.
Best way to prevent being the victim:
Always check feedback for negatives, a few battle scars are normal but their feedback should not look like a blood bath.
Never link your E-bay and Pay-pal accounts for automatic sign in. E-bay/Pay-pal is promoting this now with a pop-up ad every-time you log in. Don’t use the same password for both.
Always check your items immediately on delivery to make sure you got what you bought. You have a time limit for returns and complaints.
Always leave feedback, AFTER ANY ISSUES ARE SETTLED!!! Uncommitted feedback is your best leverage for issues of detail, quality, damage.
If something is wrong contact your seller. Be polite, it is easy to make an honest mistake. A serious seller will want to make things right and most do.
Don’t make an ass of yourself. If you start out with “I am trying to hold my temper or What the F are you trying to pull!!!” You are not going to get much help and in fact you may not get any at all. If it goes to dispute the seller can claim intimidation on your part…which weighs against you in arbitration.
Just my thoughts…been buying and selling on E-bay since it began.