I bought a Travel Trailer (RV) two years ago that came with Milestar tires made on China. I’ve read some bad things about these tires, but mine were doing fine until this spring. I noticed some nasty sidewall cracking on all 4 tires. I had planned on going out and spending over $400 to replace them before we could use the trailer again.
Following the advice of other RVers found on web forums, I phoned the warranty claims department of the US Distributor. The very nice lady at Tireco Claims took down the DOT codes from all 5 tires then without any comment at all, said she would ship me 5 new tires under warranty. No adjustments for tread used, no shipping costs. I just need to pull the old and mount the new at my expense. They are even replacing the spare which shows no sign of trouble.
It’s obvious from the number of posts in the RV forums and the ease of making this claim that the company has a known issue with a run or two of their tires, but I still have to hand it to them for standing behind their product and making the claims process so painless.
BTW - My first call was to the RV dealer who sold me the rig. He said cracking was “dry rot” caused by sunlight and not covered by the tire warranty. The second call was to R-Vision who made the RV. They are in Chap. 11 and can’t even discuss warranty claims, let alone pay them.
So now I need to decide if I try and sell these 5 for as much as I can get and go buy the reputable Maxxis brand that I was planning on, or do I give the Chineese tires another go.