I called Hartford people to get some information on the building kits they are going produce.
Off hand I mentioned I had their Hobart caboose that I received in a deal. I said it did not have the cross braces for the wood side that the picture on their website showed.
They later e-mailed me for my address and said they would gladly sent those braces to me at NO charge !
Now that deserves recognition for outstanding service.
Cheers all around,