Large Scale Central

Microsoft Outlook Fubarb

Microsoft Oultlook seems to have been messed up all day. Anybody else’s email running extremely slow? I just started receiving email. It has been locked up since about 7 am.

Could it be trying to download that 500Mb Video I sent you???

Just kidding. I tried all morning to upload it to my FTP server. Failed 4 times and I quit. It seems 468Mb of it did make it though. I’m downloading it now (Estimate 40 minutes) and if it’s any good I’ll post a link.

Seriously, if someone, including a spammer, sent you a bunch of large attachments, it can slow your email to a crawl until it all gets passed. Even with a high speed connection.

JR

Well Jon,

You may be exactly right. Things have seemed to of cleared up, but it was basically unuasable all day. Thanks for the reply.

I would strongly suspect your internet connection, not outlook.

Easy way to check it is to ping a few addresses on the web, then ping your mail server.

from a DOS window:

ping yahoo.com … see how many milliseconds it takes for a reply.

Then ping your mail server, like:

ping mail.adelphia.net

If yahoo is fast and the mail server is slow, you see the problem. If both are fast, then the connection is fine, the mail server could be overloaded, or being attacked or flooded.

That said, Outlook is a pig in terms of performance, it can take a heck of a lot of cpu. It can peg the cpu on my computers when receiving many messages.

Regards, Greg

It did eventually resolve itself, my mail was slow all day, yesterday. I had two emails I couldn’t answer, in fact never did. In both cases, I eventually sent a new email to answer the responders statements or questions. When I would hit reply, the machine would just hourglass and that was it. Finally I would have to kill Microsoft Outlook to regain control of my machine. No email was recieved most of the day, as time went on I slowly got mail and then regained all functions. I had my machine up and down about 3 or 4 times. LSC or other sites were not impacted, unless I would hit reply to an email. Now everything seems to be back to normal or at least the way it was a couple of days ago. I don’t know if normal can ever be considered how things are around here. Thanks for the replies.

Ric ,
A bit late , but I had a funny problem yesterday with the access to LSC . I usually , in view of experience–or lack thereof --automatically put it down to MFU’s (my foul ups) .
Now I think maybe the reason my computer tried to get onto LSC 26 times in succession without stopping (I can count on two hands and a few toes ) ,just cycling away like mad , was due to outside influences . I only stopped it by using Contr/Alt/Del then asking nicely for it to stop . It has never pulled that one before .
Mike

When one of my German friends called this morning he mentioned that he always gets a “click” when he calls here.

I told him not to worry, it is either CSIS, CIA or BND (the German equivalent of the first two).

But the email and the Internet works quite nicely, thank you. :wink: :slight_smile: :smiley:

Hans,

It has to be NSA, thats what they do best! Talk dirty, it gets them exicited!

Ron

Ron,

I’ll tell my friend about the “Flush twice, long way to DC” next time he calls. :smiley: :wink:

Ric Golding said:
Microsoft Oultlook seems to have been messed up all day. Anybody else's email running extremely slow? I just started receiving email. It has been locked up since about 7 am.
Ric...

OUTLOOK is a client. It is local on your machine. All it is, is the tool that downloads your emails and allows you to create and send email. The issue would be your ISP and internet connection. Not OUTLOOK. Any issues you are locally having with OUTLOOK would be local only to you.

timmyd said:
Ric Golding said:
Microsoft Oultlook seems to have been messed up all day. Anybody else's email running extremely slow? I just started receiving email. It has been locked up since about 7 am.
Ric...

OUTLOOK is a client. It is local on your machine. All it is, is the tool that downloads your emails and allows you to create and send email. The issue would be your ISP and internet connection. Not OUTLOOK. Any issues you are locally having with OUTLOOK would be local only to you.


Now you are using tech speak, Ric won’t understand a word of that :rolleyes:

Thanks Tim, Gary always thinks I know more than I really do. I didn’t consider it was local to my provider ,because I was still having a good response on the connection with anything else coming through, LSC, MLS and other sites.

Whatever was the hang up was cleared late in the evening.

Ric Golding said:
Thanks Tim, Gary always thinks I know more than I really do. I didn't consider it was local to my provider ,because I was still having a good response on the connection with anything else coming through, LSC, MLS and other sites.

Whatever was the hang up was cleared late in the evening.


The point I was making was in reference to your original post. The thing to remember here is that OUTLOOK is simply a client local to your computer. OUTLOOK is not your email. Your email is provided by your ISP or other source and OUTLOOK is simply the venue with which you access your email.

Even if you are not having difficulty with your internet access you can still be having difficulty with your ISP’s email servers. These are completely seperate things. Not to mention, your ISP has both a POP3 (incoming) and SMTP (outgoing) email server and either one of those could be having issues independently from the other and your OUTLOOK client.

There is a weird thing about Outlook that can cause problems. In Outlook 2000, and Outlook XP (Outlook 2002), you can start it more than one time, but you will only see one copy running on the screen.

If you start it, and then start it again, it does run 2 copies of Outlook, but only one shows on the screen. So the “other one” could be receiving email, but the one you can “see” does nothing. Other symptoms of multiple copies of Outlook running is slow or erratic operation, emails that never seem to download, emails that never get sent.

You can verify this situation by opening the task manager and looking at all the running processes. If you see OUTLOOK.EXE more than once, you are in trouble.

Rebooting will get you back to ground zero, of course. To do it without rebooting, just close the Outlook you can “see”, and then use the task manager to end any other OUTLOOK.EXE that appears in the list of running processes. (In the task manager).

This is a common situation in our company. This has been fixed in Outlook 2003.

Regards, Greg

Greg Elmassian said:
There is a weird thing about Outlook that can cause problems. In Outlook 2000, and Outlook XP (Outlook 2002), you can start it more than one time, but you will only see one copy running on the screen.

If you start it, and then start it again, it does run 2 copies of Outlook, but only one shows on the screen. So the “other one” could be receiving email, but the one you can “see” does nothing. Other symptoms of multiple copies of Outlook running is slow or erratic operation, emails that never seem to download, emails that never get sent.

You can verify this situation by opening the task manager and looking at all the running processes. If you see OUTLOOK.EXE more than once, you are in trouble.

Rebooting will get you back to ground zero, of course. To do it without rebooting, just close the Outlook you can “see”, and then use the task manager to end any other OUTLOOK.EXE that appears in the list of running processes. (In the task manager).

This is a common situation in our company. This has been fixed in Outlook 2003.

Regards, Greg


Unintentionally running multiple copies of numerous programs (not just OUTLOOK) is possible. Solution? Don’t

You’re right Timmy, but when you have about 550 untrained users, they just keep clicking to start the program, not noticing it is already running.

In most cases, you either get a (visible) second copy, or the program refuses to invoke a second copy. This is the nasty thing about Outlook 2000/2002, it runs a second, “invisible” copy. One of the few MicroSloth programs that do this.

Regards, Greg

Greg Elmassian said:
You're right Timmy, but when you have about 550 untrained users, they just keep clicking to start the program, not noticing it is already running.

In most cases, you either get a (visible) second copy, or the program refuses to invoke a second copy. This is the nasty thing about Outlook 2000/2002, it runs a second, “invisible” copy. One of the few MicroSloth programs that do this.

Regards, Greg


Greg

I am not debating your issue. I am only trying to clarify expectations per your posts. OUTLOOK is not the only culprit. Numerous, infact most windows applications will and can start multiple instances at one time. I am fully aware of the implications here. The solution is to educate…not to dispute. OUTLOOK is not the “nasty” little culprit. It is the ability to launch numerous same Windows applications at one time. It is up to the 'USER" to be aware of this and to not do it. There are clear indications that multiple instances of an application are open at one time.

There is clear responsiblity of the 'user" for their use of any application and the computer.

I don’t feel any debate here, no problem at all.

But I think you missed my point, Outlook 2000 and 2002 are UNIQUE in that starting the program multiple times does NOT give multiple windows. The average user has no way to know this has happened. Yes, of course they should be more careful.

Most all other Windows programs will show up as multiple windows of the same program, so the user can clearly see what is running, and the programs that refuse to run a second copy basically ignore people starting to run a program multiple times.

I’m belaboring this because the original post was about email, and the problem COULD have been what I am describing.

Regards, Greg

Greg Elmassian said:
I don't feel any debate here, no problem at all.

But I think you missed my point, Outlook 2000 and 2002 are UNIQUE in that starting the program multiple times does NOT give multiple windows. The average user has no way to know this has happened. Yes, of course they should be more careful.

Most all other Windows programs will show up as multiple windows of the same program, so the user can clearly see what is running, and the programs that refuse to run a second copy basically ignore people starting to run a program multiple times.

I’m belaboring this because the original post was about email, and the problem COULD have been what I am describing.

Regards, Greg


Greg,

I didn’t state that multiple instances of a web application will show up as mulitple windows. I stated that you can indeed see that there are multiple instances of an app running. Look at the task bar and also look at Task Manager.

Sounds like a "don’t cross in front of trains on red " dichotomy .