I bought my first large scale trains from a monthly train show in DuPage county, The Great Midwest Train Show, when I was 8. I bought my first piece of LGB at a local Hardware Store which has now since closed. I placed my first mail order when I was 10 at Watts Train Shop. During my formative years I had a preference for places with layaway, like the now defunct Downers Grove Hobbies. But since entering the working world I’ve ordered from a lot of different places and had both good and bad experiences. I won’t name the bad ones here.
Over my “relatively long” train life I’ve always given people with reasonable prices and the best customer service my repeat business. While I do prefer a physical hobby shop with a display counter filled with trains, their prices have never been low enough to earn my business. I have a limited budget and like to stretch it as much as possible. So I most often do mail order (or these days over the phone and internet).
So how do others on this board decide where to spend their money?