Large Scale Central

Botched Repair to my Aristo Live Steam Mikado

I had a leak in my Mikado boiler(now know of three others with this problem) I was hesitant about send it in to Aristo but Tate urged me to do so. Three weeks ago Navin(repair guy there) told me he was mailing back my live steam Mikado , after having it for three months. I had finally written to Lewis about the long delay and he had gotten on him, I guess. Two weeks went by and NO Mike. I called again and he told me he was working on it, after telling me he had mailed it back two weeks ago! I wrote to Lewis again and was told by him it was going out that day. Well, it was a mess when I got it. Cab had a sticker over it that messed up my lettering and was dirty.

I found many loose and missing screws, plus this board laying unattached next to the boiler.

Turned out to be an insulator to protect the wiring under the boiler and the metal plate the throttle servo is connected to. They had test fired it, but had not sealed up the gap between the smokebox and the boiler, so the smokebox was welded together and warped. Here you can see the gap and the smokebox. Note the circuit board, it’s supposed to be in a box under the smokebox, but it was neither screwed together, nor screwed to the locomotive.

I put a flashlight in the smokebox, note the light coming through the big gap on top, the heat coming out there melted the smokebox top and warped it, since it also leaked around the sides, not as easy to photograph though!

They did all the repairs with used parts, since no new ones seem to be available. The used boiler apparently had a broken sight glass, nice repair here also:

Tate seemed to be the only one at Aristo that expressed any concern about this at all.

Holy crapoly. I’d email Lewis the photos and demand an explanation to why they botched your $1200 locomotive like an 8 year old would.

I’ve been writing to him, got a one liner back one time and that was it.

I’m likely to get banned from their board . I left a short sweet note on your post on the Aristo forum.

I’m surprised I’m still there, but Lewis has been in Germany.

Jerry if you want to get results, do not talk to middle people, go right to the top, and contact Lewis (wait until he returns) and peacefully, logically, try to reason with him (Lewis) he will likely try to correct your problem, but there has already been sizeable damage due to all the posting about the problem, and he may try to pass your problem off. AT that point, all reasonable actions are probably out the window, and then it’s each man for himself! Do what ever it takes to get his attention, and try to force a resolution!! The Regal

I’m sure he will just space me off, got a one liner email once from him and that was it.

Andrè Schofield said:
I'm likely to get banned from their board . I left a short sweet note on your post on the Aristo forum.
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. . . Aristo has really screwed this up!

I suggest they look around and see what the response has been to their failure to adequately support this locomotive. If this is their idea of support for live steam locos then perhaps they better shelve the whole line and stick to something they can fumble through.

Read the other forums and take a SERIOUS look at how you’ve handled parts, support and repairs. You’d get the same info posted here if you wouldn’t ban folks from presenting the hard facts and information that is available elsewhere.

But then again…you really don’t want the truth do you?
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ur right! on getting the Greg E Boot that is! and the other facts you listed…

I’m sorry to say this. but it is things like this that make me scared to even try Live steam.
heck if I can’t keep a electric loco running with out support I know I could never do live steam.

I hope they do something to correct this for you. I know I will have to give getting stuff from them a second thought now.

Why do you think they quit producing them and went to the smaller engine, and the price dropped from $1500 down to around $900 or less alot of places trainworld still has them at $1474??? how many do you want? They are available sometimes for under or at $900 but after jerry’s deal who would want one now??? The Regal

Jerry Barnes said:
Tate seemed to be the only one at Aristo that expressed any concern about this at all.
Jerry, TATE is a robot.

tac
www.ovgrs.org

well that about says it all if a robot is the most caring…