I’d like to muse a bit on something I’ve encountered on two websites, in a hobby I’m just getting back into after a long hiatus.
I’ve recently joined a couple of websites for, lets call it, Widget Working. I have a cheap Widget that I bought second hand, and I am adding capability to the Widget with some DIY work (which is incredibly common in the Widget hobby).
I joined two websites for Widgets, which are the ones that appear to be the top sites in the hobby. Each site has a “Once you register, say hi, and tell us what you are doing with your Widget.” On the first site, my opening post was met with over a dozen “Welcome back to the Widget hobby, it sounds like you are having fun and learning some things about your new Widget”. In two weeks I have over 50 posts in a dozen threads, and feel right at home. On the second site, my identical post was met with three posts. One “Welcome to the site” type post from a moderator, one “Your cheap Widget is really poor quality. You want to stop wasting time modifying it, and save your money for a quality Widget” and the third was “You did the Z modification incorrectly, you probably want to do it at an angle to avoid problems.” I’ve stopped posting there.
Is that any surprise? Bringing this back to LSC, guess what kind of complaints I get from new users about how LSC feels to new people? Guess what kind of complaints I spend my time responding to our existing members?