All the Aristo-Craft lithium-ion batteries I have would not charge past 25.5 volts. I have since found out that 6-cell packs should not be charged to more than 25.2 volts. An A-C lithium-ion battery reading 26 volts is unusual.
Leaving them on the charger once they reach their peak voltage is hard on lithium-ion batteries. I use the old A-C charger, as there were none of the new ones available at the spring ECLSTS. I have a connector set up on my multimeter and measure the voltage every hour or less. Once a battery reaches its peak voltage, I remove the charger.
Not all lithium-ion batteries will reach the 25.2 peak, but I keep a record (Excel spreadsheet) of all my batteries. It includes the date charged, voltage on, time on, voltage off, time off, and peak voltage.
It has been my experience that an A-C lithium-ion battery reading in around 14.6 volts will often not charge. You friend should test his. I don’t know the science, but I assume two cells are out of whack.
Oddly enough I have had two A-C lithium-ion batteries in my shop over the last year that read in the 6 volt range. Fortunately both of them recharged.