In addition to what Nik said, send the written notification via signature mail. This way they cannot claim they didn’t receive it.
Tim’s surprizing observation above post:
“A strange sideline is that although my wife is now supposedly removed from the companies mailing lists, they still reserve the ‘right’ to send us material relating to upcoming releases, six to eight times a year.”
The idea of mailings six times per year of for which there was a consumer complaint, makes no sense if the complaining consumer is the focus.
Obviously, to conclude the consumer in this instance is the focus is fatuous.
Tim, apparently you, or your wife, was given the response - in writing? Verbally? If verbal, my guess there was a rebuttal! If so, any reportable outcome?
Meanwhile, here is further evidence of a regulation that doesn’t:
Ann and I have listed ourselves with the “Do NOT Call” gov. registry. Now, obviously, the list had to be made available to e-mailers and phone solicitors to be helpful. The use of the registry may have been a BIG mistake for the obvious – so we just gave our phone number to those who wish to use it and they certainly have done so.
Thanks for the input.
Wendell
Wendell,
in Australia, the ‘Do not call’ register, apparently was used as a further list of mail out addresses. Also in Australia, we have a quaint law that a telemarketer cannot call more than twice in any calendar year. To ignore this law leaves the company liable for a harassment charge. In reality, who has the opportunities to take a major company to court on an individual basis? One law they seem to obey is to never call after 8pm. Although, I have had several who have pushed the time limit to the cutoff point.
While the company in question (Reader's Dig***) has acknowledged that we are no longer on the mailing list, they have, to date, refused to accept that the DVD's were never ordered in the first instance. They stand by their belief that we ordered the useless items (I have not dealt with the company in over thirty years and my wife stopped buying the digests years before I met her). The question is how they got our current address in the first instance? Do they search out old customers to find their current details? Maybe the CIA can use them to track down Osama Bin Laden.Found out the hard way that your kid entering some stupid drawing at the local fair trumps the ‘do not call’ list, and you’re pretty much screwed forever.
Now they want to give telemarketers access to cell numbers. Just what people really need, getting billed for minutes for calls they didn’t want to receive in the first place.
Oh yes, the “do not call” list. 
Remedy one: “Who did you say you’re calling for? Sorry don’t know them!”
Remedy two: listen to the silence, when someone finally responds put them on hold.
Remedy three: don’t answer any of the “8xx” calls.
Tim Brien said:
Al, 'negative option' is not legal here. One has to sign up and consent to receive goods. However, like mobile phone ring tone 'subscription' plans, one may not even be aware that they have given consent.In our case no consent was given. The items sent are of no interest to either of us and were not ordered.</blockquote>A few years ago a person that I got into a short lived feud with subscribed me to a dozen magazines using those mail in cards that come inside the magazines. I had a hell of a time fixing that. Could that possibly be the case with you folks?
Hans-Joerg Mueller said:
Hmmm Tim and how would they invoice you? Do you guys have such an institution as small claims court? Turn the tables on them and sue the bastards in small claims court for the time and effort spent! BTW can’t you just refuse delivery or clearly mark " Return to sender" and leave it for the postie to pick up? PS got an email the other day with the latest routine of credit card scam. The caller - from the issuing institution - apparently has all the info required except the three digits of the security code which they “need” to confirm that my credit card is actually in my possession. Noooooooo problemo … my security code is “666” and I’ll be having a hellishly fine time when they’ll question the validity!(http://www.clicksmilies.com/s0105/teufel/devil-smiley-023.gif)
(http://www.clicksmilies.com/s0105/teufel/devil-smiley-023.gif)
(http://www.clicksmilies.com/s0105/teufel/devil-smiley-023.gif)
Small Claims Court in California and Im assuming the whole country is as use less as tits on a boar hog. Back in the 1980’s three people that were “friends” of mine ripped me off for small sums of money that qualified for small claims court. I won all three cases but came to find out that the court and/or cops won’t enforce the judgements.
Hans-Joerg Mueller said:
Oh yes, the "do not call" list. :) :)Remedy one: “Who did you say you’re calling for? Sorry don’t know them!”
Remedy two: listen to the silence, when someone finally responds put them on hold.
Remedy three: don’t answer any of the “8xx” calls.
That’s good advice and pretty much what we do and also - add their number to your Call Rejection list if you have that option on your service (we do with our teleco provider). Unfortunately not all nuisance calls come from “8xx” numbers.
They will use all sorts of tricks to get you to unwittingly acknowledge your identity if you do pick up the phone. Before “Do Not Call” came about (strangely it has actually reduced the qty of nuisance calls), I would pick up and play dumb (wife tells me it wasn’t that hard for me….). <My end of the conversation would go something like “Uh…I dunno who that is - I’m a renter……nope, dunno who lived here before, only been here a few months……sorry…wish I could help ya….nope…. I’m not interested, I’m can barely afford the rent as it is……” They usually would thank me and hang up. Once I told a rather persistent woman that I had to go change my bandages because of all the puss that was oozing from my leg sores. That ended the call rather quickly.
Rudolf Jager said:
Hans-Joerg Mueller said:
Hmmm Tim and how would they invoice you? Do you guys have such an institution as small claims court? Turn the tables on them and sue the bastards in small claims court for the time and effort spent! BTW can’t you just refuse delivery or clearly mark " Return to sender" and leave it for the postie to pick up? PS got an email the other day with the latest routine of credit card scam. The caller - from the issuing institution - apparently has all the info required except the three digits of the security code which they “need” to confirm that my credit card is actually in my possession. Noooooooo problemo … my security code is “666” and I’ll be having a hellishly fine time when they’ll question the validity!(http://www.clicksmilies.com/s0105/teufel/devil-smiley-023.gif)
(http://www.clicksmilies.com/s0105/teufel/devil-smiley-023.gif)
(http://www.clicksmilies.com/s0105/teufel/devil-smiley-023.gif)
Small Claims Court in California and Im assuming the whole country is as use less as tits on a boar hog. Back in the 1980’s three people that were “friends” of mine ripped me off for small sums of money that qualified for small claims court. I won all three cases but came to find out that the court and/or cops won’t enforce the judgements.
Yup Rudy, it tickles me when all these people jump for joy on court cases they won and received a judgement from the Judge!! All they really have is a piece of paper to wipe their arse with in reality!!! Try collecting your judgement or get anybody to help you. Regal
AL McEvoy said:Good one.
...... Once I told a rather persistent woman that I had to go change my bandages because of all the puss that was oozing from my leg sores. That ended the call rather quickly.
And then there’s the advantage of the occupants having separate lines and different surnames, goes like this:
“Mr. Who? Sorry you must have the wrong number.”
“Mrs or Ms Who? Sorry, nobody here by that name.”
Alas SWMBO is not quite as persistent and/or rigorous at this game; of course she also gets a lot of junk mail. I don’t! 
P)
Steve,
We have a couple disc jockeys here is Spokane that do the same kind of thing.
I listen to them while I’m in the shop.
It gets hilarious sometimes.